Please make sure to enter your recovery email address correctly.
Losing your password is a common issue that anyone can experience. To help with this, we provide a password recovery service so users can reset their password.
However, one of the most important parts of the recovery process is the recovery email address entered by the user. In some cases, users enter their recovery email address carelessly or enter an incorrect email address when setting up their account. Unfortunately, in such cases, the password recovery email cannot be sent to the correct address, which may make recovery impossible.
In addition, due to the security design of our program, if you do not know the password, not only recovery but also deleting the program itself or accessing related data is not possible.
This is a necessary security mechanism designed to prioritize the protection of user data and prevent unauthorized access. Therefore, before you forget your password, it is very important to verify as soon as possible that your recovery email address is correct.
It is not too late to check now. We recommend reviewing your settings using the steps below.
Go to Settings, click the Change Password button, and make sure your recovery email address is entered correctly.
Check whether the registered recovery email address is the exact email address you actually use.
If there is a typo or if an email address you no longer use is registered, please correct it immediately.
There have been cases where recovery became impossible because the recovery email address was entered incorrectly. For example, if there is a typo or a non-existent email address was entered, the recovery email cannot be sent, and we will have no way to assist you. To prevent this situation in advance, it is important to make a habit of carefully checking your recovery email address when setting up your account.
If you have already entered the wrong recovery email address and are unable to recover your password, we ask for your understanding that recovery is unfortunately difficult at this time.
To avoid this situation, it is very important to enter your recovery information accurately when setting up your account in the future.
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Download Useful External Codecs
If you want to use various video codecs with oCam, you can install external codecs to adjust recording quality and file formats the way you want. Below is information about the external codecs supported by oCam and how to install them. Installing external codecs allows you to use oCam more flexibly.
After installing an external codec, you must restart oCam. Once restarted, the installed codec will automatically appear under the 'External Codec' option in the oCam settings menu, where you can select it for recording. External codecs can be downloaded from the following link:
https://ohsoft.net/update/codec.php
The following are descriptions of the main external codecs supported by oCam:
Xvid Video Codec
The Xvid codec is a video codec that implements the MPEG-4 Simple Profile and Advanced Simple Profile standards. This codec offers efficient compression and high compatibility, making it suitable for creating videos that can be played on a wide range of devices and software. With Xvid, you can keep file sizes reasonable while minimizing quality loss during recording.
x264vfw Codec
x264vfw is a VfW (Video for Windows) codec that includes the widely known x264 encoder and ffh264 decoder. Based on the H.264 format, this codec can save high-quality video in a smaller file size. x264vfw is especially suitable for users who want sharp image quality and efficient compression, and it also offers excellent compatibility with various video editing software.
VP8 Codec
The VP8 codec can encode video at quality comparable to or better than H.264 video encoders. VP8 is a core component of the WebM format and is well suited for web-based video streaming or high-quality video storage. With this codec, you can reduce file size while maintaining clear image quality for efficient recording.
Lagarith Codec
Lagarith is a lossless video codec designed for video editing and archiving. As a lossless codec, it preserves the original video quality exactly, but the file size can be relatively large. Therefore, it is suitable for users who want to edit high-quality video or store it for the long term.
By installing and using external codecs in oCam, users can choose the best codec for their recording purpose and environment. For example, if you want to reduce file size, you can choose x264vfw or VP8, and if you want to create editing footage without quality loss, you can choose Lagarith. Download the codec you need from the link above, restart oCam, and apply the codec you want.