FAQ (36)

The "The endpoint device is already in use." Error Appears When Recording Starts

When recording with oCam, you may sometimes encounter problems with sound recording. In particular, when a DAW (Digital Audio Workstation, for example FL Studio) program using Asio4all is running, it may take exclusive control of the system audio, making sound playback or recording unavailable in other programs. As a result, normal sound recording in oCam may become difficult. Below is a detailed explanation of how to solve this problem and record smoothly with oCam.


Asio4all is a driver used for low-latency audio processing and is mainly used in DAW programs. However, when Asio4all is enabled, it takes exclusive control of the system audio, so other programs such as oCam may not be able to capture system sound. To solve this problem, you need to change the audio output device in the DAW program to something other than Asio4all.


The following is how to change the settings:  

1. Run the DAW program (for example, FL Studio).  

2. In the case of FL Studio, click 'Options' in the top menu, then go to 'Audio Settings'.  

3. In the 'Audio Settings' window, check the audio output device and change it from Asio4all to 'Primary Sound Driver' or 'DirectSound'.  

4. After saving the settings, play audio in the DAW and then try recording with oCam. The system sound should then be recorded normally.


If you must use Asio4all because of latency issues with a MIDI keyboard, it is best to switch the settings flexibly depending on your working environment. For example:  

- When producing music or doing MIDI work in the DAW, use Asio4all to maintain a low-latency environment.  

- After finishing your work and when you want to record with oCam, change the playback device in the DAW audio settings to 'DirectSound' or 'Primary Sound Driver' to disable Asio4all.  

- After changing the setting, restart the DAW, or reboot the computer if necessary, then confirm that the setting has been applied properly before starting recording with oCam.


Using this method, you can resolve the audio exclusivity issue caused by Asio4all and record system sound smoothly in oCam. If you are working in a DAW and recording at the same time, try switching the audio output device according to the situation to maintain the best environment.



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What to Do If the SecretFolder "Failed to ConnectToFilterDriver" Error Occurs

The SecretFolder program is not installing properly at the moment, so you will need to remove it manually in order to delete it completely. The steps are explained in detail below.


First, press the Windows key and the R key on your keyboard at the same time. A small input window called "Run" will then appear on the screen. Type "regedit" exactly into that window and press Enter to open the Registry Editor. The Registry Editor is a tool that can modify system settings, so please proceed carefully.


Once the Registry Editor is open, go to the following path in the tree on the left:


HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SecretFolder_is1


Find the "SecretFolder_is1" key at this location, right-click it, and select "Delete" to remove the key completely. This path is mainly used on 64-bit systems.


If you cannot find the "SecretFolder_is1" key in the path above, your system may be 32-bit, so please check the following path:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SecretFolder_is1


At this location as well, find the "SecretFolder_is1" key, right-click it, and select "Delete" to remove it. This will clean up the registry entries related to SecretFolder.


Once the registry work is complete, you will need to delete the folder related to SecretFolder from the file system. First, open File Explorer and go to the following path:


%programfiles(x86)%\SecretFolder


This is usually the default installation path on a 64-bit system. %programfiles(x86)% typically refers to C:\Program Files (x86), and there should be a folder named "SecretFolder" there. Find that folder, right-click it, and select "Delete" to remove the folder and all files inside it completely.


If you cannot find the "SecretFolder" folder in the path above, your system may be 32-bit, so please check the following path:


%programfiles%\SecretFolder


This path, %programfiles%, usually refers to C:\Program Files. Here as well, find the "SecretFolder" folder, right-click it, and select "Delete" to remove the folder and all of its contents.


Once you complete all of the steps, the registry entries and files related to the SecretFolder program will be completely removed from your system. If you run into any issues during the process or have trouble finding the path, check whether you entered the path correctly or whether you are running with administrator privileges. By following this process, you can manually remove SecretFolder cleanly.

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