FAQ (36)

If Avast is installed, please disable the DeepScreen feature.

When users who use Avast antivirus install or update an OhSoft program such as oCam, the installation process may repeat several times. This is caused by Avast's 'DeepScreen' feature. Below is a detailed explanation of the cause of this issue and how to resolve it.


The DeepScreen feature is triggered when there is not enough reputation information about an executable file, which can cause a program such as oCam to be recognized as suspicious. OhSoft makes efforts to maintain compatibility with antivirus software, but in this case, even though the program is functioning normally, a situation can occur where a legitimate executable file that is not malicious is unable to install or update properly because of a specific antivirus feature. This is similar to a situation where a properly developed program causes inconvenience to users because of a false positive from antivirus software. 


To resolve this issue, you need to disable Avast's DeepScreen feature. Below is a step-by-step guide on how to turn off the DeepScreen feature:

 

1. Go to the main screen of Avast antivirus.

2. Click the 'Settings' button on the left side of the screen.

3. When the Settings window opens, select the 'Antivirus' button from the menu on the left.

4. In the 'Antivirus' section, find the 'Enable DeepScreen' checkbox and clear it.


After changing the setting, confirm that it has been saved, then try installing or updating oCam again. Once the DeepScreen feature is disabled, the repeated installation issue is likely to be resolved. If the problem continues, you may also want to apply the latest Avast updates or contact OhSoft support.


Today's News/Tips

Download Useful External Codecs

If you want to use various video codecs with oCam, you can install external codecs to adjust recording quality and file formats the way you want. Below is information about the external codecs supported by oCam and how to install them. Installing external codecs allows you to use oCam more flexibly.


After installing an external codec, you must restart oCam. Once restarted, the installed codec will automatically appear under the 'External Codec' option in the oCam settings menu, where you can select it for recording. External codecs can be downloaded from the following link:  

https://ohsoft.net/update/codec.php


The following are descriptions of the main external codecs supported by oCam:  


Xvid Video Codec  

The Xvid codec is a video codec that implements the MPEG-4 Simple Profile and Advanced Simple Profile standards. This codec offers efficient compression and high compatibility, making it suitable for creating videos that can be played on a wide range of devices and software. With Xvid, you can keep file sizes reasonable while minimizing quality loss during recording.


x264vfw Codec  

x264vfw is a VfW (Video for Windows) codec that includes the widely known x264 encoder and ffh264 decoder. Based on the H.264 format, this codec can save high-quality video in a smaller file size. x264vfw is especially suitable for users who want sharp image quality and efficient compression, and it also offers excellent compatibility with various video editing software.


VP8 Codec  

The VP8 codec can encode video at quality comparable to or better than H.264 video encoders. VP8 is a core component of the WebM format and is well suited for web-based video streaming or high-quality video storage. With this codec, you can reduce file size while maintaining clear image quality for efficient recording.


Lagarith Codec  

Lagarith is a lossless video codec designed for video editing and archiving. As a lossless codec, it preserves the original video quality exactly, but the file size can be relatively large. Therefore, it is suitable for users who want to edit high-quality video or store it for the long term.


By installing and using external codecs in oCam, users can choose the best codec for their recording purpose and environment. For example, if you want to reduce file size, you can choose x264vfw or VP8, and if you want to create editing footage without quality loss, you can choose Lagarith. Download the codec you need from the link above, restart oCam, and apply the codec you want.

OhSoft - secretfolder The File Appears to Be Encrypted
oCam - howto How to Record Gameplay