FAQ (36)

What to Do If the "Failed to av_image_alloc" Error Appears When Starting Recording

While using oCam, this error message may appear in very rare cases. This error is usually caused by insufficient available memory on the Windows system. Below is a detailed explanation of how to resolve this issue.


The first solution is to reduce memory usage. To do this, close other programs that are currently running to free up system memory, then try recording again with oCam. The more programs you have running, the more system resources are divided, so closing unnecessary programs can help reduce memory shortage issues.


The second method is to reduce the size of the recording area. If the recording area is set too large, memory usage can increase. In oCam, try reducing the recording area using the mouse or shortcut keys (such as Shift + arrow keys) before recording. This can lower memory usage and help prevent the error.


Third, this issue can also occur if oCam's video resolution setting is too high. For example, if recording is set to a high resolution such as 8K, it can place a heavy load on system memory. To fix this, follow the steps below:


1. In the oCam main window, click 'Tools' in the top menu, then select 'Options'.

2. In the Settings window, go to the 'Recording' tab.

3. In the 'Resize' section, find the 'Video Resize' option and check the currently configured resolution.

4. Change the resolution to a lower value, such as 1080p or 720p, and save the setting.

5. Restart oCam and try recording again.


Applying the methods above can resolve errors caused by insufficient memory and allow you to record more reliably in oCam. If the problem continues, consider checking your system's memory status or updating oCam to the latest version.


Today's News/Tips

What is the oCam portable version, and is it okay to install it?

The oCam portable version is not an officially supported or distributed file by Ohsoft.
Therefore, using such a portable version is absolutely not recommended.


Currently, files distributed on the internet with names like โ€œoCam v[version]_Portable.7zโ€ exist on torrent sites and other unofficial routes.
Our investigation confirmed that these files are illegal modified versions made by Russian crackers.
Osoft (the developer) provides no warranty for portable versions.

In addition, because this portable version is made by Russian crackers, the security risk is very high.
For example, there is a high possibility that it contains threats such as ransomware, malware, or viruses.
Installing these files can lead to serious issues such as personal information leakage or system damage, so do not install them under any circumstances.

To download and use oCam safely, you must use the official Osoft website.
It is recommended to use only the official versions distributed through trusted major portal sites.
Files downloaded from non-official sources can cause security threats, so always be cautious.
For safe use, the smartest choice is to download the legitimate version and immediately delete any suspicious files.
OhSoft - secretfolder The File Appears to Be Encrypted
oCam - howto How to Record Gameplay