FAQ (36)

What to Do If the "Failed to av_image_alloc" Error Appears When Starting Recording

While using oCam, this error message may appear in very rare cases. This error is usually caused by insufficient available memory on the Windows system. Below is a detailed explanation of how to resolve this issue.


The first solution is to reduce memory usage. To do this, close other programs that are currently running to free up system memory, then try recording again with oCam. The more programs you have running, the more system resources are divided, so closing unnecessary programs can help reduce memory shortage issues.


The second method is to reduce the size of the recording area. If the recording area is set too large, memory usage can increase. In oCam, try reducing the recording area using the mouse or shortcut keys (such as Shift + arrow keys) before recording. This can lower memory usage and help prevent the error.


Third, this issue can also occur if oCam's video resolution setting is too high. For example, if recording is set to a high resolution such as 8K, it can place a heavy load on system memory. To fix this, follow the steps below:


1. In the oCam main window, click 'Tools' in the top menu, then select 'Options'.

2. In the Settings window, go to the 'Recording' tab.

3. In the 'Resize' section, find the 'Video Resize' option and check the currently configured resolution.

4. Change the resolution to a lower value, such as 1080p or 720p, and save the setting.

5. Restart oCam and try recording again.


Applying the methods above can resolve errors caused by insufficient memory and allow you to record more reliably in oCam. If the problem continues, consider checking your system's memory status or updating oCam to the latest version.


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Where Are Recorded Video Files Saved, and How Can I Change the Save Path?

oCam provides features that make it easy to manage recorded video files. Below is a detailed explanation of the related settings and how they work.

Click the 'Open' button on the oCam main screen, and the folder where the recorded video files are saved will automatically open in Windows Explorer. With this feature, you can quickly check your recently recorded files and start browsing them right away.

You can also set the save path for recorded video files as you like. To do this, follow the steps below:

  1. Click the 'Settings' button on the oCam main screen.
  2. When the Settings window opens, select the 'Save' tab from the menu on the left.
  3. In the 'Save' tab, find the 'Save Path' option and change it to the folder path you want, such as C:\Videos or D:\Recordings.
  4. Click the 'OK' button to save the settings.

Once this is set, recorded video files will be saved to the specified location, and you can easily open and check that location using the 'Open' button. Setting the save path to a frequently used folder, such as the Desktop, can make file management even more convenient.

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