The purpose of these Terms is to set out the rights, obligations, and responsibilities of OHSOFT and its users with respect to the use of the Internet-related services (the "Services") provided by OHSOFT, which is operated by OORT Inc. (an electronic commerce business operator).
* These Terms shall also apply, mutatis mutandis, to electronic commerce conducted via PC communication networks, wireless networks, and similar means, unless contrary to their nature.
"OHSOFT" means the virtual place of business established by OORT Inc. using information and communications facilities such as computers so that goods or services (the "Goods, etc.") may be traded and provided to users; the term is also used to refer to the business operator that runs the Services.
"User" means any person who accesses OHSOFT and receives the products or services provided by OHSOFT in accordance with these Terms.
OHSOFT shall post the contents of these Terms, together with its trade name, the name of its representative, the address of its place of business, e-mail address, business registration number, mail-order business report number, and the person responsible for personal information management, on the OHSOFT service screen so that users can easily identify them. However, the contents of the Terms may be made available for users to view through a linked screen.
Before a user agrees to the Terms, OHSOFT shall provide a separate linked screen or pop-up screen and obtain the user's confirmation regarding important matters set out in the Terms, such as withdrawal of subscription, delivery responsibility, and refund conditions, so that the user can understand them.
OHSOFT may amend these Terms to the extent that such amendment does not violate applicable laws, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Framework Act on Consumers.
When OHSOFT amends these Terms, it shall announce the amended Terms together with the current Terms on the initial screen of OHSOFT, specifying the effective date and the reason for the amendment, from seven (7) days before the effective date until the day preceding the effective date. However, where the Terms are changed in a manner unfavorable to users, the announcement shall be made with a prior grace period of at least thirty (30) days. In such case, OHSOFT shall clearly compare the contents before and after the amendment and present them so that users can readily understand them.
Amended Terms shall apply only to contracts concluded on or after the effective date, and the pre-amendment provisions shall continue to apply to contracts already concluded before that date. However, where a user who has already concluded a contract sends OHSOFT, within the announcement period under Paragraph 3, an intention to have the amended provisions applied and obtains OHSOFT's consent, the amended provisions shall apply.
Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Consumer Protection Guidelines in Electronic Commerce established by the Fair Trade Commission, other applicable laws, or commercial practice.
OHSOFT performs the following activities:
Where Goods or services are out of stock or their technical specifications change, OHSOFT may change the contents of the Goods or services to be provided under contracts to be concluded in the future. In such case, OHSOFT shall immediately announce the changed contents and the date of provision at the place where the current contents are posted.
Where OHSOFT changes the contents of a service it has agreed to provide to a user due to reasons such as the Goods, etc. being out of stock or a change in technical specifications, OHSOFT shall immediately notify the user of the reason at an address to which notice can be given.
OHSOFT may temporarily suspend the provision of the Services in the event of maintenance, inspection, replacement, or breakdown of information and communications facilities such as computers, or interruption of communications.
Where the Services can no longer be provided due to a change of line of business, abandonment of the business, a merger between companies, or similar reasons, OHSOFT shall notify users by the method set out in Article 8.
A user applies for membership registration by entering member information in the registration form prescribed by OHSOFT and indicating agreement to these Terms.
OHSOFT shall register as a member any user who has applied for membership under Paragraph 1, unless the user falls under any of the following:
A membership agreement is deemed concluded at the time OHSOFT's acceptance reaches the member.
Where there is any change to the matters registered at the time of membership registration, the member shall notify OHSOFT of such change within a reasonable period, for example by editing their member information.
A member may request withdrawal from membership at any time, and OHSOFT shall process the withdrawal as promptly as possible.
Where a member falls under any of the following, OHSOFT may restrict or suspend the member's membership status:
Where the same act is repeated two (2) or more times after OHSOFT has restricted or suspended membership status, or where the cause is not rectified within thirty (30) days, OHSOFT may cause the member to lose membership status.
Where OHSOFT causes a member to lose membership status, it shall delete the member's registration. In such case, the member shall be notified.
Where OHSOFT gives notice to a member, it may do so to the e-mail address designated by the member in advance in agreement with OHSOFT.
In the case of notice to an unspecified number of members, OHSOFT may substitute individual notice by posting on the OHSOFT website.
Users of OHSOFT apply for purchases on OHSOFT by the following or similar methods, and OHSOFT shall provide each of the following items in an easily understandable manner when a user applies for a purchase:
Where OHSOFT needs to provide a purchaser's personal information to a third party, it shall inform the purchaser of and obtain consent to the following:
Where OHSOFT entrusts the handling of a purchaser's personal information to a third party, it shall inform the purchaser of and obtain consent to the following:
However, where the entrustment is necessary for the performance of the service agreement and relates to enhancing the purchaser's convenience, the notification and consent procedures may be omitted by giving notice through the personal information handling policy in the manner prescribed by the Act on Promotion of Information and Communications Network Utilization and Information Protection.
OHSOFT may decline to accept a purchase application under Article 9 in any of the following cases. However, where a contract is concluded with a minor, OHSOFT shall notify the minor that the minor or their legal representative may cancel the contract if the consent of the legal representative is not obtained:
The contract is deemed to be formed at the time OHSOFT's acceptance reaches the user in the form of a receipt confirmation notice under Article 12, Paragraph 1.
OHSOFT's expression of acceptance shall include confirmation of the user's purchase application, information on availability for sale, and information on correction or cancellation of the purchase application.
Payment for Goods or services purchased on OHSOFT may be made by any of the following methods designated by OHSOFT. However, OHSOFT may not collect any additional fee of any kind on top of the price of the Goods, etc. in relation to the user's payment method:
Upon a user's purchase application, OHSOFT shall send the user a receipt confirmation notice.
A user who has received a receipt confirmation notice may, in the event of a discrepancy in their declaration of intent, immediately request a change or cancellation of the purchase application after receiving the notice, and OHSOFT shall handle such request without delay if it is made before delivery. However, where payment has already been made, the provisions on withdrawal of subscription under Article 15 shall apply.
Unless otherwise agreed with the user regarding the time of supply of the Goods, etc., OHSOFT shall take the necessary measures, such as custom manufacturing and packaging, so that the Goods, etc. can be delivered within seven (7) days from the date the user's application is made. However, where OHSOFT has already received all or part of the price of the Goods, etc., such measures shall be taken within three (3) business days from the date of receipt of all or part of the price. OHSOFT shall take appropriate measures so that the user can check the supply procedure and progress of the Goods, etc.
OHSOFT shall specify the delivery method, the party bearing the delivery cost for each method, and the delivery period for each method with respect to the Goods purchased by the user. If OHSOFT exceeds the agreed delivery period, it shall compensate the user for the resulting damages. However, this shall not apply where OHSOFT proves that it was not intentional or negligent.
Where the Goods, etc. for which a user has applied cannot be delivered or provided due to reasons such as being out of stock, OHSOFT shall notify the user of the reason without delay and, if it has received payment in advance, shall refund the payment or take the measures necessary for a refund within three (3) business days from the date of receipt of the payment.
Where the serial number has not been registered, a refund is available within seven (7) days from the date of payment. Where the serial number has been registered, a refund is not possible pursuant to Article 17, Paragraph 2, Item 4 of the Act on Consumer Protection in Electronic Commerce.
A user who has concluded a contract with OHSOFT for the purchase of Goods and services may withdraw the subscription within seven (7) days from the date of receipt of the written statement of the contract terms under Article 13, Paragraph 2 of the Act on Consumer Protection in Electronic Commerce (or, where the supply of the Goods and services is later than the receipt of such written statement, from the date the Goods, etc. are supplied or the supply begins). However, where the Act on Consumer Protection in Electronic Commerce provides otherwise regarding withdrawal of subscription, that Act shall apply.
Where a user has received the Goods, etc., returns and exchanges are not permitted in any of the following cases:
In the cases of Items 2 through 4 of Paragraph 2, the user's right of withdrawal shall not be restricted unless OHSOFT has taken measures in advance, such as clearly indicating in a place where consumers can readily notice that withdrawal of subscription is restricted, or providing trial products.
Notwithstanding Paragraphs 1 and 2, where the contents of the Goods, etc. differ from the displayed or advertised contents or the contract has been performed differently from the contract terms, the user may withdraw the subscription within three (3) months from the date the Goods, etc. were supplied, or within thirty (30) days from the date the user became aware or could have become aware of such fact.
A user may not return or exchange a service that has already been provided.
Where OHSOFT receives returned Goods, etc. from a user, it shall refund the price already received within three (3) business days. If OHSOFT delays the refund, it shall pay delay interest calculated by applying the delay interest rate prescribed in Article 21-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce for the period of delay.
Where the user paid for the Goods, etc. by a payment method such as a credit card or electronic currency, OHSOFT shall, without delay, request the business operator that provided such payment method to suspend or cancel the charge for the price of the Goods, etc.
In the case of withdrawal of subscription, the cost of returning the supplied Goods, etc. shall be borne by the user. OHSOFT shall not claim a penalty or damages from the user by reason of the withdrawal of subscription. However, where the withdrawal is made because the contents of the Goods, etc. differ from the displayed or advertised contents or the contract was performed differently from the contract terms, OHSOFT shall bear the cost of returning the Goods, etc.
Where the user bore the shipping cost upon receiving the Goods, etc., OHSOFT shall clearly indicate who bears that cost upon withdrawal of subscription so that the user can readily understand it.
When collecting a user's personal information, OHSOFT collects the minimum personal information necessary within the scope required to provide the Services.
OHSOFT shall, in principle, use collected personal information within the scope of the purpose of collection and use. Where a new purpose of use arises or the information is provided to a third party, OHSOFT shall notify the user of the purpose or, where necessary, obtain consent in accordance with the procedures prescribed by applicable law.
A user may at any time request access to, and correction of errors in, their personal information held by OHSOFT.
For the protection of personal information, OHSOFT shall keep the number of persons handling users' personal information to a minimum and shall take the security measures prescribed by applicable law to prevent loss, theft, leakage, provision to third parties without consent, or alteration of users' personal information.
OHSOFT or a third party that has received personal information from OHSOFT shall destroy such personal information in accordance with the periods and procedures prescribed by applicable law once the purpose of collection or of provision has been achieved. However, where retention is necessary, the information may be retained for the applicable period.
OHSOFT may use a user's contact details, such as e-mail address, to send advertising information regarding new products, product updates, discounts, events, promotions, and other OHSOFT products and services. Users may refuse to receive such advertising information or withdraw their consent to receive it.
Specific matters concerning the collection, use, provision, and protection of personal information are set out in OHSOFT's Privacy Policy.
OHSOFT shall not engage in acts prohibited by law or these Terms or contrary to public order and morals, and shall do its best to provide Goods and services continuously and stably in accordance with these Terms.
OHSOFT shall establish a security system to protect users' personal information (including credit information) so that users can use the Internet services safely.
Except in the case of Article 17, the member is responsible for managing their ID and password.
A member shall not allow a third party to use their information such as ID, password, or serial number.
Where a member becomes aware that their ID, password, serial number, or other information has been stolen or is being used by a third party, the member shall immediately notify OHSOFT and follow OHSOFT's instructions, if any.
The user is responsible for managing their serial number. A user shall not allow a third party to use their serial number.
One serial number may be used on one PC only, in accordance with our policy. To register and use the software on multiple PCs, licenses corresponding to the number of PCs must be obtained.
Where a computer must unavoidably be replaced, a PC reset service that resets the serial number is available on a limited basis in accordance with internal rules. The number of resets available can be checked on the relevant page and is not provided as an obligation.
Where the license agreement is violated, the license may be removed at our discretion and no refund will be given.
License registration is possible only on a PC connected to the Internet, and once the serial number has been registered, the license information (e-mail address, serial number) cannot be changed.
A user shall not engage in any of the following acts:
Where an upper-level service and a lower-level service are connected by hyperlink (hyperlink targets include text, images, moving images, etc.), the former is referred to as the linking service (website) and the latter as the linked service (website).
Where the linking service has stated on its initial screen or on a pop-up screen at the time of linking that it does not bear any guarantee liability for transactions between a user and the linked service in respect of Goods, etc. independently provided by the linked service, the linking service shall not bear guarantee liability for such transactions.
Copyright and other intellectual property rights in works created by OHSOFT belong to OHSOFT.
A user shall not use, for commercial purposes, or allow a third party to use, information obtained through the use of OHSOFT in which intellectual property rights belong to OHSOFT, by means of reproduction, transmission, publication, distribution, broadcasting, or other methods, without the prior consent of OHSOFT.
Where OHSOFT uses a copyright attributed to a user under an agreement, it shall notify that user.
OHSOFT shall give priority to handling complaints and opinions submitted by users. However, where prompt handling is difficult, OHSOFT shall notify the user of the reason as promptly as possible.
Where a user files a claim for relief from damage in relation to an electronic commerce dispute arising between OHSOFT and the user, the parties may follow mediation by a dispute mediation body entrusted by the Fair Trade Commission or the Mayor/Do Governor.
Korean law shall apply to any electronic commerce litigation filed between OHSOFT and a user.