How to Change the SecretFolder Password
When you run SecretFolder, a password entry window appears on the screen as the program starts for user authentication. This window contains a text field where you can enter your password, and you must enter the password you are currently using exactly. After entering the password, click the OK button to launch SecretFolder normally and access your protected files.
To change the password while SecretFolder is running, first find the Preferences button in the program window. Clicking this Preferences button opens the settings menu, where you can adjust various SecretFolder options.
When the Settings menu opens, find and click the "Change Password" button among the available options. This button is usually located under the security-related settings and may be labeled "Change Password" Clicking the Change Password button opens a new window where you can proceed with changing your password.
When the password settings window opens, you will see an input field where you can enter a new password. Carefully enter the new password you want to use here. For security, the password should be sufficiently long and complex, and you may need to enter the same password again for confirmation. Once all entries are complete, click the OK button to finish changing the password. After that, you will be able to access SecretFolder using the newly set password.
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Please make sure to enter your recovery email address correctly.
Losing your password is a common issue that anyone can experience. To help with this, we provide a password recovery service so users can reset their password.
However, one of the most important parts of the recovery process is the recovery email address entered by the user. In some cases, users enter their recovery email address carelessly or enter an incorrect email address when setting up their account. Unfortunately, in such cases, the password recovery email cannot be sent to the correct address, which may make recovery impossible.
In addition, due to the security design of our program, if you do not know the password, not only recovery but also deleting the program itself or accessing related data is not possible.
This is a necessary security mechanism designed to prioritize the protection of user data and prevent unauthorized access. Therefore, before you forget your password, it is very important to verify as soon as possible that your recovery email address is correct.
It is not too late to check now. We recommend reviewing your settings using the steps below.
Go to Settings, click the Change Password button, and make sure your recovery email address is entered correctly.
Check whether the registered recovery email address is the exact email address you actually use.
If there is a typo or if an email address you no longer use is registered, please correct it immediately.
There have been cases where recovery became impossible because the recovery email address was entered incorrectly. For example, if there is a typo or a non-existent email address was entered, the recovery email cannot be sent, and we will have no way to assist you. To prevent this situation in advance, it is important to make a habit of carefully checking your recovery email address when setting up your account.
If you have already entered the wrong recovery email address and are unable to recover your password, we ask for your understanding that recovery is unfortunately difficult at this time.
To avoid this situation, it is very important to enter your recovery information accurately when setting up your account in the future.