Please make sure to enter your recovery email address correctly.
Losing your password is a common issue that anyone can experience. To help with this, we provide a password recovery service so users can reset their password.
However, one of the most important parts of the recovery process is the recovery email address entered by the user. In some cases, users enter their recovery email address carelessly or enter an incorrect email address when setting up their account. Unfortunately, in such cases, the password recovery email cannot be sent to the correct address, which may make recovery impossible.
In addition, due to the security design of our program, if you do not know the password, not only recovery but also deleting the program itself or accessing related data is not possible.
This is a necessary security mechanism designed to prioritize the protection of user data and prevent unauthorized access. Therefore, before you forget your password, it is very important to verify as soon as possible that your recovery email address is correct.
It is not too late to check now. We recommend reviewing your settings using the steps below.
Go to Settings, click the Change Password button, and make sure your recovery email address is entered correctly.
Check whether the registered recovery email address is the exact email address you actually use.
If there is a typo or if an email address you no longer use is registered, please correct it immediately.
There have been cases where recovery became impossible because the recovery email address was entered incorrectly. For example, if there is a typo or a non-existent email address was entered, the recovery email cannot be sent, and we will have no way to assist you. To prevent this situation in advance, it is important to make a habit of carefully checking your recovery email address when setting up your account.
If you have already entered the wrong recovery email address and are unable to recover your password, we ask for your understanding that recovery is unfortunately difficult at this time.
To avoid this situation, it is very important to enter your recovery information accurately when setting up your account in the future.
Today's News/Tips
oCam Advanced Settings - Capture
oCam is a multifunctional program that not only supports screen recording but also provides a screen capture feature, allowing users to save specific moments on the screen as images easily. In the settings window that appears when you click the "Tools - Options" menu, the "Capture" category on the left provides options for adjusting settings related to screen capture. This tab is designed so users can customize the details of the capture feature, and it can be used intuitively by everyone from beginners to IT professionals. Below is a detailed explanation of the main settings in the "Capture" category.
Overview of the Capture Feature
The settings in the "Capture" category are the options that apply when you click the "Capture" button in the main oCam window or press the default hotkey (F3). Through these settings, users can choose the format of the captured image and decide whether to include additional elements such as the mouse cursor. The capture feature is very useful when creating tutorials, preparing software documentation, or saving a specific moment on the screen.
Include Mouse Cursor
The "Include Mouse Cursor" option determines whether the mouse cursor will be included in the captured image. By default, this option is unchecked, so the mouse cursor is not included in captured images. This is suitable when you want a clean image. However, if you want to highlight the cursor position for lecture materials or software usage guides, you can check this option to include the cursor in the image. For example, when capturing the process of clicking a specific button, including the cursor can make the material visually clearer.
Image File Format for Capture
The "Image File Format for Capture" setting lets you choose the file format used to save captured images. oCam supports several image formats, and by default it is set to PNG. PNG is the most recommended format because it provides lossless compression, allowing you to save clear images without any loss in quality. Other supported formats may include JPEG and BMP. JPEG is useful when you want to reduce file size, but it may cause some loss of image quality. Users can choose the most appropriate format by considering storage space, image quality requirements, or compatibility with a particular platform.
Usage Tips
The settings in the "Capture" category are simple, but they play an important role in improving how captured images can be used. For example, when creating tutorials, enabling the "Include Mouse Cursor" option can clearly show where the user is clicking or interacting. Using PNG format by default helps maintain high image quality, making it suitable for professional documentation. On the other hand, if minimizing file size is important, you can choose JPEG format to save storage space. If you often use the capture hotkey (F3), changing it to a different key or becoming familiar with it can also help improve your workflow.
In addition, if you want to review and edit captured images immediately after saving them, it is a good idea to set the save location in advance in oCam. This makes it easier to find and use captured images quickly. If you are capturing the UI of specific software or a game screen, be sure to define the capture area accurately so that unnecessary parts are not included.