[FAQ]Error appears when record..  

[FAQ]Error appears when recording starts 'Failed to av_image_alloc'

This error message is very rare and is caused by insufficient memory available on Windows.

Quit the running program and record or make a smaller recording area.

Or it may be caused by setting the recording-scaling-video scaling resolution too high (for example, 8k resolution) in Ocam's settings.



Additional tips

[FAQ]'is dangerous, so Chrome has blocked it.' Google Chrome Not Downloading Files

In some cases, Google Chrome browser incorrectly detects ohsoft software and alerts you that it is dangerous, so Chrome has blocked it.

ohsoft programs are secure software that does not include any malware or sponsor programs. If you get a false alert , click the Show all button (as shown in the Pic1). 

Click [Keep dangerous file] to proceed downloading. (Pic2)


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